Terms of Use
Effective Date: 01.01.2026
Last Updated: 29.06.2026
The following terms (the “Terms of Use” or the “Agreement”) constitute a legal agreement between you (“you,” “your,” or “User”) and Slotswave (“Slotswave,” “we,” “us,” or “our”), governing your access to and use of our websites, applications, products, platforms, appointment scheduling systems, chat systems, widgets, and related services (collectively, the “Services”).
By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree with these Terms of Use, you may not use the Services.
Some Services or features may require you to agree to additional terms (“Supplemental Terms”), which will be presented before use. Supplemental Terms are incorporated into these Terms of Use.
Provisions that should reasonably survive termination of this Agreement shall survive, including provisions relating to limitation of liability, indemnification, intellectual property, dispute resolution, and any other provisions that by their nature should survive termination.
Slotswave’s collection and use of personal information is described in our Privacy Policy.
PLEASE REVIEW THE ARBITRATION AND CLASS ACTION WAIVER PROVISION IN SECTION 17 CAREFULLY.
IT REQUIRES YOU TO RESOLVE MOST DISPUTES WITH SLOTSWAVE THROUGH INDIVIDUAL ARBITRATION AND MAY LIMIT YOUR ABILITY TO PARTICIPATE IN A CLASS ACTION.
BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT.
CHANGES TO THESE TERMS
We may modify or update these Terms of Use from time to time as we improve or change the Services.
If changes materially affect your rights or obligations, we will provide notice through reasonable means, which may include a notice on the website, application, or email.
If you do not agree with the updated Terms, you must stop using the Services.
Your continued access to or use of the Services after updated Terms become effective constitutes your acceptance of the revised Terms.
1. ABOUT THE SERVICES
Slotswave provides an appointment scheduling and management platform that allows customers to discover and book appointments with businesses.
The Services may allow businesses/providers to:
- Create and manage their business profiles
- Create and manage services and subservices
- Add and manage providers and staff members
- Assign staff members to services or subservices
- Create and manage schedules and availability
- Manage customer appointments
- Send appointment confirmations, reminders, and updates
- Use supported integrations, including Google Calendar synchronization
Slotswave grants you a limited, non-exclusive, revocable, non-transferable license to access and use the Services for their intended purposes and in accordance with this Agreement.
Certain features of the Services may require you to create a user account (“Account”).
By creating an Account, you agree to provide accurate and current information and authorize Slotswave to use the information you provide in accordance with our Privacy Policy.
“Content” refers to all text, data, graphics, images, audio, video, documents, appointment information, business information, suggestions, guidance, system-generated outputs, and other materials made available through the Services.
While we strive to provide reliable and useful Services, WE DO NOT GUARANTEE THAT CONTENT OR INFORMATION AVAILABLE THROUGH THE SERVICES WILL ALWAYS BE ACCURATE, COMPLETE, CURRENT, OR ERROR-FREE.
2. APPOINTMENT SERVICES
Slotswave provides technology that facilitates appointment scheduling between customers and businesses.
Slotswave does not provide the underlying services offered by businesses or providers.
The business or provider is solely responsible for:
- The services and subservices it offers
- The accuracy of its business and service information
- Provider and staff availability
- Pricing and applicable fees
- Appointment policies
- Cancellation and rescheduling policies
- The quality and delivery of the services provided
An appointment made through Slotswave constitutes an appointment with the applicable business or provider and not with Slotswave itself.
Slotswave does not guarantee that:
- A particular provider or staff member will be available
- A service will be available at a particular time
- An appointment will not be cancelled or modified
- A business or provider will provide the booked service
- The service provided will meet your expectations
3. BUSINESSES, PROVIDERS, AND STAFF
Businesses, providers, and staff members using Slotswave are responsible for the information and services they provide through the Platform.
Slotswave does not independently verify or guarantee:
- The qualifications, licenses, certifications, or experience of providers or staff
- The accuracy of business or provider information
- The quality, suitability, legality, or availability of any service
- The pricing or policies of any business or provider
Customers are responsible for evaluating and selecting the business, provider, staff member, service, or subservice that best meets their needs.
Any dispute regarding a service provided by a business, provider, or staff member should generally be addressed directly with the applicable business or provider.
4. APPOINTMENT CANCELLATIONS AND CHANGES
Appointments may be subject to cancellation, rescheduling, no-show, or other policies established by the applicable business or provider.
Slotswave may facilitate appointment cancellations or changes where the relevant functionality is available.
The applicable business or provider may establish its own policies regarding:
- Cancellation deadlines
- Rescheduling
- No-shows
- Refunds
- Deposits
- Late arrivals
- Service charges
- Other appointment-related requirements
Slotswave is not responsible for fees, penalties, refunds, or other consequences arising from a business’s or provider’s appointment policies.
5. USER-PROVIDED INFORMATION
You agree that information you provide through the Services will be accurate, complete, and lawful.
You are responsible for information submitted through your Account or during an appointment booking.
You authorize Slotswave to use and share information as reasonably necessary to provide the Services, facilitate appointments, communicate with businesses and providers, and operate the Platform, in accordance with our Privacy Policy.
You must not provide information that:
- You do not have the right to provide
- Is fraudulent or misleading
- Violates applicable laws
- Infringes another person’s rights
- Contains malicious code or other harmful material
6. USER RESPONSIBILITIES
Account Security
You are responsible for maintaining the confidentiality of your Account credentials and for activities performed through your Account.
You should notify Slotswave promptly if you believe your Account has been accessed without authorization.
Proper Use
You agree not to:
- Use the Services for unlawful purposes
- Provide false, misleading, or fraudulent information
- Impersonate another person or business
- Attempt to gain unauthorized access to the Services or another User’s Account
- Interfere with or disrupt the operation of the Services
- Scrape, copy, or systematically collect information from the Services without authorization
- Reverse engineer or attempt to extract source code from the Services except where permitted by law
- Upload malicious software, code, or other harmful material
- Use the Services to harass, abuse, threaten, or harm others
- Use the Services in a manner that violates applicable laws or regulations
7. BUSINESS AND PROVIDER RESPONSIBILITIES
Businesses and providers using Slotswave are responsible for ensuring that the information they provide is accurate and current.
They are also responsible for:
- Maintaining accurate service and subservice information
- Maintaining accurate staff assignments
- Maintaining accurate availability and schedules
- Honoring appointments accepted through the Platform, subject to legitimate circumstances
- Communicating applicable cancellation, rescheduling, payment, and service policies
- Complying with applicable federal, state, and local laws
- Obtaining any licenses, permits, consents, or authorizations required to provide their services
Slotswave is not responsible for a business’s or provider’s compliance with laws applicable to its particular industry or services.
8. GOOGLE CALENDAR INTEGRATION
Slotswave may provide integration with Google Calendar to allow authorized Users to synchronize appointments and schedules.
By connecting a Google Calendar account, you authorize Slotswave to access and process the Google Calendar information necessary to provide the integration.
You are responsible for ensuring that you have the appropriate rights and permissions to connect and synchronize the applicable calendar.
Google Calendar functionality is provided through Google and may be subject to Google’s terms and policies.
Slotswave does not control Google’s services and is not responsible for interruptions, errors, changes, or limitations affecting Google Calendar.
You may disconnect your Google Calendar account at any time through the available Slotswave settings or by revoking access through your Google Account settings.
9. AI AND AUTOMATED FEATURES
Certain Slotswave features may use automated technologies or artificial intelligence to assist with appointment-related interactions, communications, recommendations, or other Platform functionality.
AI-generated or automated outputs may be inaccurate, incomplete, or inappropriate.
You should not rely solely on automated outputs when making decisions that require professional, financial, legal, health, safety, or other specialized judgment.
Slotswave does not guarantee the accuracy, completeness, or reliability of AI-generated content.
10. THIRD-PARTY SERVICES AND LINKS
The Services may integrate with or provide links to third-party websites, applications, services, payment providers, calendar services, communication services, or other technologies.
Third-party services are governed by their own terms and privacy policies.
Slotswave does not control and is not responsible for:
- Third-party services
- Third-party content
- Third-party privacy practices
- Third-party availability or performance
- Transactions or interactions between you and third parties
Your use of third-party services is at your own risk.
11. INTELLECTUAL PROPERTY
The Services, including their software, design, features, trademarks, logos, text, graphics, interfaces, and other materials provided by Slotswave, are owned by or licensed to Slotswave and are protected by applicable intellectual property laws.
Except as expressly permitted by these Terms of Use, you may not:
- Copy, modify, distribute, or reproduce the Services
- Sell, lease, sublicense, or commercially exploit the Services
- Remove proprietary notices
- Create derivative works based on the Services
- Use Slotswave’s trademarks or branding without prior written permission
You retain ownership of content and information that you lawfully submit to the Services.
By submitting content, you grant Slotswave a limited license to host, store, process, display, and use that content as reasonably necessary to provide and improve the Services and fulfill our obligations under this Agreement.
12. FEES AND PAYMENTS
Certain Slotswave features or subscription plans may require payment.
Fees, subscription prices, billing periods, and applicable terms will be presented before purchase or subscription.
Unless otherwise stated:
- You authorize Slotswave or its payment provider to charge the applicable payment method.
- You are responsible for providing accurate billing information.
- Subscription fees may automatically renew where applicable and as disclosed during purchase.
- Fees are generally non-refundable except where required by law or expressly stated otherwise.
Payments for services provided by businesses or providers may be processed through third-party payment providers and may be subject to the applicable business’s or provider’s policies.
Slotswave is not responsible for disputes concerning the underlying services purchased from a business or provider.
13. TERMINATION AND SUSPENSION
We may suspend, restrict, or terminate your access to the Services if:
- You violate these Terms of Use
- You engage in fraudulent, abusive, unlawful, or harmful activity
- Your use creates a security or operational risk
- Required by law or a legal authority
- We discontinue or materially change the Services
You may stop using the Services at any time.
Termination does not affect rights or obligations that arose before termination or provisions that are intended to survive termination.
14. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
To the maximum extent permitted by law, Slotswave disclaims warranties including warranties of:
- Accuracy
- Availability
- Reliability
- Fitness for a particular purpose
- Merchantability
- Non-infringement
- Uninterrupted or error-free operation
Slotswave does not guarantee that the Services will always be available, secure, accurate, or free from errors or interruptions.
15. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SLOTSWAVE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES.
This includes, without limitation, losses resulting from:
- Cancelled or modified appointments
- Failure to attend an appointment
- Actions or omissions of businesses, providers, or staff
- Quality or suitability of services provided by third parties
- Errors or interruptions in third-party services
- Loss of data
- Unauthorized access resulting from circumstances beyond our reasonable control
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SLOTSWAVE’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SLOTSWAVE FOR THE SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Nothing in these Terms limits liability that cannot legally be limited under applicable law.
16. INDEMNIFICATION
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Slotswave, its affiliates, officers, directors, employees, contractors, and agents from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
- Your violation of these Terms of Use
- Your misuse of the Services
- Your violation of applicable law
- Your content or information submitted through the Services
- Your interactions or transactions with businesses, providers, staff, or other Users
- Your infringement of another person’s rights
17. ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
To the maximum extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms of Use or your use of the Services will be resolved through individual binding arbitration, rather than in court, except where applicable law provides otherwise.
You and Slotswave agree that disputes will be resolved on an individual basis.
You agree not to participate in any class action, collective action, or representative action against Slotswave to the extent permitted by applicable law.
Nothing in this section prevents either party from seeking relief that cannot legally be subject to arbitration or from pursuing a claim in small claims court where permitted.
The arbitration provisions of this section are subject to applicable federal and state laws.
18. GOVERNING LAW
These Terms of Use will be governed by and interpreted in accordance with the laws of the United States and the applicable laws of the state in which Slotswave is legally organized, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any provisions relating to arbitration will be governed by applicable federal arbitration law to the extent required.
19. CONTACT INFORMATION
If you have questions regarding these Terms of Use, please contact us:
Email: enquiry@slotahead.com
Address: 2248 Broadway #1170, New York, NY 10024, United States
By accessing or using the Services, you acknowledge that you have read, understood, and agree to these Terms of Use.